Desktop Support Engineer

Daventry: Royal Oak Way South, Daventry NN11 8NU, UK Daventry in Northamptonshire (United Kingdom)

Publish date: 14/07/2023 6:01 AM

Price: 100.00 GBP

Looking for Desktop Support Engineer in Ramsgate CT12 5BF OR Daventry NN11 8NU, UK OR Wellingborough NN8 6AN, OR DL1 4PW

Duration: 6 Months Contract

Software/Application Experience

Technical Skills

Break/fix hardware and software support, including troubleshooting at the desktop for problem determination
Perform preventative maintenance on all workstations
Installing software on the client systems.
Proficiency in Windows Operating Systems
Coordinate with third-party vendors to resolve hardware problems, as required
Install and test replacement parts
Knowledge and Experience in the Configuration, Setup and Support of RF Scanners
Printing support – Zebra Printers, and other Label printers.
Desktop and Laptop support
Basic troubleshooting support of LAN devices, servers and networked printers.
Basic understanding of network terminologies
Solves day to day issues and performs root cause analysis of common/major problems

Other Skills

Ability to coordinate with external third party supplier to provide level 2 and 3 support
High integrity and customer focus
Problem solving/root causing skills

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